Our waitress was largely MIA during the meal, stopping by our table exactly 3 times. I hate when servers leave the check when you are still eating and haven't requested it. To me that's a clear soon they don't give a rat's behind about what you may or may not need. It's also tells we you don't want that big of a tip.
The staff was friendly and helpful. Food was flavorful and exactly what we ordered. The raspberry lemonade was surprisingly flavorful.
It is your standard Cracker Barrell! Easily seen from the road but not easy to get to. You have to go through a hotel lot to get to it. We have allergies to smoke so we can't go during the winter because of their wood burning fireplace.
Staying near here for the night, we stopped in for a quick bite. The service was definitely not at the top of it's game tonight. The hostess was seating another couple when we walked up. She saw us standing at the hostess stand but then proceeded to walk to the kitchen get a towel, wipe off a tablet or two, walk back to the kitchen before coming to seat us. Completely unnecessary as the place was 1/2 empty.
Just left this restaurant and had to write a review. This is the first time we have really bad service there. We tend to come here on special occasions, but after today not sure we will be back. We had to keep asking the waitress for a coffee refill, she forgot our water, and i had a hair on my plate when she brought it to the table. I didn't notice it until she left. Had to wait 10mins before she passed our table. Had to flag our down again. I told her and she just took the plate and asked if we needed anything else. NO APOLOGY whatever! No manager came over to apologize. The restaurant was not busy at all to offer an excuse! I was really disappointed ! No customer skills whatsoever!
This place is okay. Food is kinda bland but It is a chain restaurant where everything needs to stay the same for the older clientele that seem to frequent this place. There's nothing wrong with that though just an observation
Cracker Barrel Old Country Store is a US Restaurant based in Joliet, Illinois. Cracker Barrel Old Country Store is located at 1511 Riverboat Center Dr, Joliet, IL 60431, USA.
Please contact with Cracker Barrel Old Country Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Cracker Barrel Old Country Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Restaurant in Joliet